Are you good at dotting the I’s? Do you enjoy problem solving and making things run smoothly?

This qualification focuses on the skills and knowledge base required for a variety of admin roles in a business environment and in service oriented organisations.

Graduates from this tailored, industry-relevant course usually carry out a range of procedural, clerical, administrative and/or operational tasks requiring both technology-based skills and a good grasp of the business environment. They will typically utilise a broad range of competencies, where discretion, judgment and relevant theoretical knowledge are desired. They may also provide technical advice and support.

In addition, this certificate is your entry point into the key skills sets needed for effective admin:

• Microsoft Office (inc: Word, Excel, PowerPoint, Outlook)
• MYOB
• Keeping & maintaining basic financial records (inc: dealing with debtors, creditors, general ledger & banking)

Holders of this specialised certificate are suited to a range of jobs, including Administrative Assistant roles.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification reflects back office activities.

Possible job roles relevant to this qualification include:

• Accounts Receivable Clerk
• Accounts Payable Clerk
• Clerk
• Data Entry Operator
• Junior Personal Assistant
• Receptionist
• Office Administration Assistant
• Office Administrator
• Word Processing Operator

• Online
• Full time
• Part time
• Traineeship

Assessment may consist of

• written answers to questions
• role plays
• project
• holistic assessment
• vocational placement
• recognition of prior learning

Evidence may be

• written
• audio recordings
• video recordings
• observation
• Zoom recording
• interview
• documents

There are no prerequisites for this course.

All students will engage in a language, literacy and numeracy (LLN) activity to evaluate potential support requirements. Students who are funded are required to complete an alternative and similar activity.

Course consists of 13 units … 6 core units and 7 electives.

Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Options may include:

• Fee for Service
• Concession
• SkillingSA
• Smart and Skilled

• Full time – up to 6 months
• Part time – up to 12 month