Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
1800 779 574


Certificate III in Business (Administration)


Businesses and other complex organisations always need admin people. An ability to create, organise and retrieve key information and critical records makes you a highly valued team member.

This certificate grounds you in the skills and knowledge required to confidently pursue career paths in a number of different administrative support roles and for a variety of employers.

Your new skills will allow you to use your smarts in a practical way that genuinely enables your workplace to function and pursue its greater goals – because good admin matters.

As the way we process and prioritise information becomes even more critical to business success, and seamless organisation becomes the new norm, smart administrators will be in even higher demand.

To get your future sorted, start here.



Show all info


Are you good at dotting the I’s? Do you enjoy problem solving and making things run smoothly?

This qualification focuses on the skills and knowledge base required for a variety of admin roles in a business environment and in service oriented organisations.

Graduates from this tailored, industry-relevant course usually carry out a range of procedural, clerical, administrative and/or operational tasks requiring both technology-based skills and a good grasp of the business environment. They will typically utilise a broad range of competencies, where discretion, judgment and relevant theoretical knowledge are desired. They may also provide technical advice and support.

In addition, this certificate is your entry point into the key skills sets needed for effective admin:

  • Microsoft Office (inc: Word, Excel, PowerPoint, Outlook)
  • MYOB
  • Keeping & maintaining basic financial records (inc: dealing with debtors, creditors, general ledger & banking)

Holders of this specialised certificate are suited to a range of jobs, including Administrative Assistant roles.

Job Roles

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification reflects back office activities.

Possible job roles relevant to this qualification include:

  • Accounts Receivable Clerk
  • Accounts Payable Clerk
  • Clerk
  • Data Entry Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administration Assistant
  • Office Administrator
  • Word Processing Operator

Delivery Mode

  • Online
  • Full time
  • Part time
  • Traineeship


Assessment may consist of

  • written answers to questions
  • role plays
  • project
  • holistic assessment
  • vocational placement
  • recognition of prior learning

Evidence may be

  • written
  • audio recordings
  • video recordings
  • observation
  • Zoom recording
  • interview
  • documents

Entry requirements

There are no prerequisites for this course.

All students will engage in a language, literacy and numeracy (LLN) activity to evaluate potential support requirements. Students who are funded are required to complete an alternative and similar activity.


Course consists of 13 units … 6 core units and 7 electives.


BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBPUR301 Purchasing Goods and Services
BSBOPS303 Organise schedules
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBPEF301 Organise personal work priorities


Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Options may include:

  • Fee for Service
  • Concession
  • SkillingSA
  • Smart and Skilled


  • Full time – up to 6 months
  • Part time – up to 12 month

Why this course

Leadership and management

Learn how to apply leadership and management concepts to real workplace

Develop key business skills

You will build a skill set to respond to challenges and current developments in business and society.

Employment outcomes

Expand your career pathways in business and create opportunities for growth.

Business Administration Interskills group


Find out more

Sign up for our newsletter

Week 1

Beginners level

Nec tincidunt praesent semper feugiat nibh. Nunc mi ipsum faucibus vitae aliquet nec ullamcorper sit. Pretium lectus quam id leo in vitae. Tincidunt praesent semper feugiat nibh sed. Massa eget egestas purus viverra.

3 Videos
1 Audio
1 Reading
10 minutes
Video: Greetings and introduction
7 minutes
Video: Lorem ipsum dolor sit amet
12 minutes
Audio: Consectetur adipiscing elit
8 minutes
Reading: Incididunt ut labore et dolore
8 minutes
Graded: MasterClass Technology
3 questions

Week 2

Beginners level

Nec tincidunt praesent semper feugiat nibh. Nunc mi ipsum faucibus vitae aliquet nec ullamcorper sit. Pretium lectus quam id leo in vitae. Tincidunt praesent semper feugiat nibh sed. Massa eget egestas purus viverra.

2 Videos
2 Readings
Reading: Ut enim ad minim veniam
10 minutes
Video: Pottery lessons
8 minutes
Video: Duis aute irure dolor
8 minutes
8 minutes
Graded: MasterClass Technology
3 questions
Emeritus Education

Lorem ipsum dolor sit amet con sectetur adipisicing elit sed don eiusmod tempor inci