CHC32015
Certificate III in Community Services
Introduction
If you’re ready to give back, we’re ready to give you the green light.
Work at the coalface, with real people, and contribute directly to the community. This nationally recognised qualification is your ticket to a rewarding and flexible career, creating opportunities for you to work in a broad range of community, person-centred settings.
The community sector is highly diverse and continually evolving. As age, cultural and economic demographics change, the need for well-targeted services and people to deliver them will grow. For you, this means greater choice.
This certificate does much more than prep you for your next job, it starts you on a career journey.
Overview
Do you see yourself working in a community environment or local organisation? Do you enjoy supporting others? If so, a career in community service beckons.
This qualification is your gateway to a variety of entry level roles in the community sector. It targets the skills, knowledge and interpersonal qualities you need to work in person-centred, service-oriented settings. This includes working with diverse communities, responding to client needs, working within community development frameworks, following safe work practices, and organising workplace information.
Possible roles range from the day-to-day support of individuals to the implementation of specific programs.
Graduates at this level typically work under the direction of others, with both direct and indirect supervision.
Job Roles
This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups.
Occupational titles may include:
- Neighbourhood centre worker
- Client contact
- Community care worker
- Residential support worker
- Assistant community workers
- Support worker
Delivery Mode
- Blended
- Full time
- Part time
- Traineeship
Assessment
Assessment may consist of
- written answers to questions
- role plays
- project
- holistic assessment
- vocational placement
- recognition of prior learning
Evidence may be
- written
- audio recordings
- video recordings
- observation
- Zoom recording
- interview
- documents
Entry requirements
There are no prerequisites for this course.
All students will engage in a language, literacy and numeracy (LLN) activity to evaluate potential support requirements. Students who are funded are required to complete an alternative and similar activity.
Units
Course consists of 12 units … 5 core units and 7 electives. Assessment activities will include a holistic assessment.
| CHCCCS016 | Respond to client needs |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS002 | Follow safe work practices for direct client care |
| HLTWHS006 | Manage personal stressors in the work environment |
| CHCCCS005 | Conduct individual assessments |
| CHCPRP001 | Develop and maintain networks in collaborative partnerships |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCCOM001 | Provide first point of contact |
| CHCADV001 | Facilitate the interests and rights of clients |
| BSBINS301 | Organise workplace information |
| BSBPEF302 | Organise personal work priorities |
Fees
Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.
Options may include:
- Fee for Service
- Concession
- SkillingSA
- Smart and Skilled
Duration
- Full time – up to 6 months
- Part time – up to 12 months
Why this course
Make a difference
Gain the skills needed to provide support or advocacy for people who are vulerable or disadvantaged.
Relationship building
Learn how to develop trust and facilitate sharing of emotions.
Understanding community issues
Learn how to analyse community problems to better understand root causes and plan effective interventions.
Enquire
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Week 1
6Beginners level
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3 Videos
1 Audio
1 Reading
Video:
Getting started
Preview
10 minutes
Video:
Greetings and introduction
7 minutes
Video:
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12 minutes
Audio:
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8 minutes
Reading:
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8 minutes
Graded:
MasterClass Technology
3 questions
Week 2
5Beginners level
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2 Videos
2 Readings
Reading:
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10 minutes
Video:
Pottery lessons
8 minutes
Video:
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8 minutes
Reading:
Common forms
Preview
8 minutes
Graded:
MasterClass Technology
3 questions
